At Zaim Pret, we strive to provide you with the finest quality. Please review our policy carefully before placing your order:

📍 Local Orders (Within Pakistan)

Exchange Policy

• Exchange is allowed within 7 days of receiving your order.
• Exchanges are not entertained on the basis of change of mind, dislike, or preference.

Exchange is only possible if:

• The size doesn’t fit – in this case, only a size exchange for the same outfit will be processed, subject to availability.
• The article is received in defective or damaged condition (e.g., major stitching faults, stains, or visible defects).
• All items must be unused, unwashed, and returned with original packaging and tags.

Refund Policy:

Refunds are only applicable if:

• The product is defective/damaged and cannot be replaced.
• A wrong or missing item was delivered due to an error on our part.
• Refunds will be processed after the product is returned and inspected by our team.
• Refunds are not applicable for size issues, change of mind, dislike, or sale items.

🌍 International Orders:

Exchange Policy

• Due to logistical reasons, exchange is not available on international orders.

Refund Policy

Refunds are not applicable except in the following cases:

• Article received in damaged or defective condition.
• Missing or wrong item received.
• In such cases, a partial refund of up to 30% of the product value may be issued, subject to management review and verification (photos/videos required).

📩 How to Initiate a Request

Email: zaimpretofficial@gmail.com

WhatsApp: +92 3054058151

Share your order number, concern, and preferred resolution. Our team will guide you through the process